Agent · Reputation
What people say about you, and whether any of it is working for you.
Whether customer and third-party evidence make you credible enough to choose.
Any word with a dotted underline is a bit of tech language. Hover it, or tap it on your phone, and it will explain itself in plain English. No jargon is used here without one.
What it looks at
New reviews and replies
What is arriving, how fast you answer, and whether unanswered reviews are stacking up.
What people keep saying
If four customers mention how tidy you are, that is a selling point sitting unused.
Proof off your own website
Directory listings, trade bodies, local mentions — the evidence people find when they check you out.
Example panel
Reputation
- Reviews (90 days)9
- Average rating4.8
- Replies sent2 of 9
- Reviews shown on siteNone
An example, start to finish
What Embr found
Four reviews in the last month praise how tidy you left the house. That word appears nowhere on your website.
The behind it
The reviews themselves, dated, with the repeated wording pulled out.
What Embr prepared
Embr drafted a homepage trust line and review replies built from the customers' own words.
What it means for your business
- Fewer people quietly choosing a competitor who looks safer
- Your best feedback used where buyers actually see it
- Replies handled before a bad one sits there for a month
The other five agents
See what the Reputation agent finds on your business
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